Changing from an Old-Style license to a Pro subscription
What is an Old-Style license key?
If you purchased your Property Hive license key prior to October 2023, you will have one of our Old-Style legacy license keys.
Prior to October 2023 we sold these license keys separately alongside standalone add on purchases with the purpose of allowing the user to access updates and support.
The 'Old-Style' license key itself doesn't give access to specific features. It is a license that provides access to update paid add ons and priority support.
We advise that having an 'Old-Style' license key is preferential, but not essential. Your add ons will still work without a key, but you won't be able to access updates.
Switching to a Pro Subscription
If there is a feature/s you require that you don't currently have access to you can switch your 'Old-Style' license to pro subscription at any time.
To switch your license, you will first need to cancel your current license. This can be done from within the 'My Account' area of the Property Hive website.
When logged in, click 'Subscriptions' from the left hand menu and you should see a list of your subscriptions:
Click 'View' next to the subscription in question and you'll see a 'Cancel' option:
If there is 6 months or more left on your 'Old-Style' license key when switching to Pro, please email us at info@wp-property-hive.com and we will provide a pro-rata refund for the time left on the key.
Next, please navigate to our pricing page to purchase your pro subscription.
Certain Pro packages offer the option to 'Try For Free'. If selected, your new subscription will not be charged until after the one week trial period.
Please note that Pro subscriptions are charged annually, can be cancelled at anytime and come with a 30 day money-back period.
If you are unsure about which Pro subscription you require please get in touch with us at info@wp-property-hive.com to discuss your options.