Accessing and activating license keys
How to access your license key
Firstly navigate to the 'My Account' area of the Property Hive website.
When logged in, click 'Subscriptions' from the left hand menu and you should see a list of your subscriptions:
As above, you will see the license keys related to your subscriptions listed in the table. If you have more than one subscription, you will see a separate line item with unique license key for each.
Regardless of whether you have a Pro Subscription or an 'Old-Style' license key, it's possible to locate your license key in this way.
How to activate your license key
To activate your license key, please navigate to Property Hive and enter your license key under 'Property Hive > Settings > License'.
You will see that there are two license type options to select:
If you purchased a support license prior to October 2023, you are an 'Old-Style' license user. Click here for more guidance and information on this license type.
If you purchased a subscription from us after October 2023 you most likely have a Pro subscription. This subscription type encompasses features (add ons), support and updates.
It is important that you select the correct license type, as not doing so can lead to an error and the key not being accepted.
If you are unsure about what license type you have, please email us at info@wp-property-hive.com for more information.
Activating a Pro license key
Once you have entered your license key using the correct license type, you will need to enter your license key in the 'License Key' box and select 'Activate Key'.
Once you have activated your license key you will now see two new options 'Activate Features' and 'Manage Subscription'.
Selecting these options will take you to the account area of Property Hive or to the dashboard in the plugin, where you can toggle features on and off.
Activating an 'Old-Style' license key
Ensuring that you have the correct license type selected ('Old-Style'), enter your license key in the 'License Key' box and select 'Save changes'.
Once you have activated your license key you should be able to update all Property Hive add ons that you have previously purchased.
Note that the 'Old-Style' license type does not give access to Pro features. It lets you update features (add ons) that you previously purchased as standalone purchases prior to October 2023.
If you would like access to more features, please purchase a Pro subscription. Here's more information on switching from an 'Old Style' license to a Pro subscription.