Logs
Accessing logs
When you access your Zoopla exports you'll be able see logs for all requests made when sending or removing a property:
This list will show a maximum of 250 logs from the past 7 days in date descending order and will show:
Failure/Success - See at a glance whether the request was successful, or if an error occurred. A failed request could be down to a number of reasons including:
i) Authentication issues with the certificates
ii) Incorrect branch ID(s)
iii) Wrong API URLs, including using live API URLs instead of test/sandbox API URLs
iv) Configuration issues at the third party's end
v) Issues with the property details such as missing mandatory information
Portal name - The portal in question
Date/Time - The date and time that the request was made
Property address - The address of the property in question
Log details
When you select a log you'll see a complete breakdown:
As well as the basic information available to view from the dropdown, here you'll be able to see a full dump of the request sent to the portal and the response.
If a property is failing to send or get removed we recommend you look in the 'Response' field to see what the third party portal are reporting as the issue.